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The short answer
Manage a Tello account from your phone
My Tello is for people who already use Tello mobile service and want to check or change their account without going to the website. It shows balances for plans and Pay As You Go credit, bills and usage history, and lets you check rates for destinations. You can also order a plan, change an existing one, add credit, or set up automatic recharging.
Call over Wi-Fi, including while travelling
The app can place calls over Wi-Fi in the US and abroad using your Tello balance. That can be useful when you have Wi-Fi but cannot rely on mobile service; you can keep using your Tello number while away. Calls are charged at the same costs as described for your Tello service, so check destination rates and your balance before calling. The app can also access your phone contacts.
What you need to use it
You need a Tello account to sign in, using your Tello phone number and Tello.com password. The app is an account companion, not a replacement for signing up for Tello service: new customers need to order service separately. From inside the app, customers can contact Tello customer service. If you mainly need account controls, balance checks, and Wi-Fi calling, those are the practical reasons to use it.
At a glance
My Tello is published by Tello LLC in the Communication category. It has a 3.9-star rating from 3,589 ratings and 100,000+ installs. Those figures offer some indication of its reach, but they do not tell you whether Wi-Fi calling will work well on your connection or whether Tello’s plans suit your calling needs. Check your account and destination rates for those specifics.